Return and Refund Policy

Welcome to Haider – where quality meets style. We value the trust you place in us, and your satisfaction is of utmost importance to us. For this reason, we have put together a transparent and comprehensive Return and Refund Policy to address any concerns you might have regarding your purchase.

Return Policy

• Timeline for Returns: We understand that sometimes an item might not fit right, or perhaps it wasn’t exactly what you were expecting. For such instances, we offer a return window of 7 to 10 working days post receiving the product.
• Product Condition: To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Items showing signs of wear or damage, in any form, will not qualify for a return.
• Required Documentation: Proof of purchase, such as the order receipt, is mandatory for processing any return.

Refund Policy

• Processing Time: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a standard timeline of 7 to 10 working days.
• Exceptions: Sale items cannot be refunded. However, they may still be eligible for exchange. For any questions regarding this, please contact our customer care.

Delivery Time

We pride ourselves on delivering as swiftly as possible:

• Inside Dhaka: Please expect your order to be delivered within 5 days.
• Outside Dhaka: Deliveries might take up to 10 days. We appreciate your patience.

Need Assistance?

If you have any questions, concerns, or would like some guidance on the return or refund process, please don’t hesitate to reach out to our dedicated customer care team.

Email: info@haider.store

Thank you for shopping with Haider. We’re dedicated to providing you with the best, and we look forward to serving your fashion needs.

Visit our website at haider.store to explore our diverse range of stylish offerings.